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| QoN | Topic | PDF format |
| HS2 | DHS website | (PDF 25KB) |
| HS3 | Core Department DHS website | (PDF 12KB) |
| HS4 | Core Department Job network call strategy | (PDF 13KB) |
| HS5 | Centrelink Outbound calls to Parenting Payment Partnered and Parenting Payment Single customers | (PDF 16KB) |
| HS6 | Centrelink Outbound calls to Parenting Payment Partnered and Parenting Payment Single customers | (PDF 15KB) |
| HS7 | Centrelink scripts | (PDF 49KB) |
| HS8 | Centrelink scripts | (PDF 72KB) |
| HS9 | Centrelink scripts | (PDF 60KB) |
| HS10 | Centrelink DSP Rapid Connection script | (PDF 45KB) |
| HS11 | Disability support pensioners | (PDF 59KB) |
| HS12 | Centrelink Proportion of Parenting Payment customers who have children over the age of six | (PDF 15KB) |
| HS14 | Core Department Drop in number of Comprehensive Work Capacity | (PDF 18KB) |
| HS15 | Local Liaison Officer (LLO) Program | (PDF 85KB) |
| HS16 | Organisation called Family Advantage | (PDF 77KB) |
| HS17 | Ministerial press releases relating to child support | (PDF 73KB) |
| HS18 | Employee child-care services | (PDF 69KB) |
| HS19 | Job Network suspension regime | (PDF 65KB) |
| HS20 | DSP rapid connection | (PDF 362KB) |
| HS21 | Breach data 1st, 2nd & 3rd breaches imposed in 2004 on Newstart Allowance recipients in receipt of payment more than three years | (PDF 27KB) |
| HS22 | Non-activity tested parenting payment recipients | (PDF 55KB) |
| HS23 | Centrelink JET Child Care Fee Assistance | (PDF 14KB) |
| HS24 | Centrelink Centrelinks Customer feedback systems | (PDF 16KB) |
| HS25 | Medicare Australia Medicare Safety Net data | (PDF 18KB) |
| HS26 | Health Insurance Commission Safety Net
data provided to Department of Health and Ageing - Attachment A |
(PDF 18KB) (PDF 56KB) |
| HS27 | Medicare Safety Net | (PDF 62KB) |
| HS28 | Medicare Safety Net | (PDF 75KB) |
| HS29 | Medicare Safety Net | (PDF 58KB) |
| HS30 | Data on bulk billing | (PDF 64KB) |
| HS31 | Data on bulk billing | (PDF 51KB) |
| HS32 | Australian Hearing Loading for remote locations | (PDF 18KB) |
| HS33 | Australian Hearing Travel time targets | (PDF 30KB) |
| HS34 | Australian Hearing Resignations | (PDF 53KB) |
| HS35 | Child Support Agency Unscheduled absences | (PDF 26KB) |
| HS36 | Centrelink Sick/unplanned leave | (PDF 27KB) |
| HS37 | DHS Language skills | (PDF 79KB) |
| HS38 | CSA Language skills | (PDF 86KB) |
| HS39 | CRS Australia Language skills | (PDF 79KB) |
| HS40 | Centrelink Language skills | (PDF 107KB) |
| HS41 | HIC Language skills | (PDF 94KB) |
| HS42 | Australian Hearing Language skills | (PDF 85KB) |
| HS43 | Core department - Legal service expenditure | (PDF 157KB) |
| HS44 | Child Support Agency Legal services expenditure | (PDF 28KB) |
| HS45 | CSR Legal services expenditure | (PDF 34KB) |
| HS46 | Centrelink Legal services expenditure | (PDF 32KB) |
| HS47 | Health Insurance Commission Legal services expenditure | (PDF 28KB) |
| HS48 | Australian Hearing Legal services expenditure | (PDF 26KB) |
| HS49 | Core department Performance pay | (PDF 15KB) |
| HS50 | Child Support Agency Performance pay | (PDF 43KB) |
| HS51 | CRS Australia Performance pay | (PDF 20KB) |
| HS52 | Centrelink Performance pay | (PDF 31KB) |
| HS53 | Health Insurance Commission Performance pay | (PDF 41KB) |
| HS54 | Australian Hearing - Performance pay | (PDF 88KB) |
| HS55 | Core department - Efficiency dividend | (PDF 103KB) |
| HS56 | Child support Agency - Efficiency dividend | (PDF 120KB) |
| HS57 | CSR Australia Efficiency dividend | (PDF 75KB) |
| HS58 | Centrelink Efficiency dividend | (PDF 22KB) |
| HS59 | Health Insurance Commission Efficiency dividend | (PDF 22KB) |
| HS60 | Australian Hearing Efficiency Dividend | (PDF 16KB) |
| HS61 | DHS AWAs | (PDF 26KB) |
| HS62 | Child Support Agency AWAs | (PDF 28KB) |
| HS63 | CRS Australia AWAs | (PDF 36KB) |
| HS64 | Centrelink AWAs | (PDF 24KB) |
| HS65 | Health Insurance Commission AWAs | (PDF 31KB) |
| HS66 | Australian Hearing AWAs | (PDF 17KB) |
| HS67 | Centrelink TPV holders and Centrelink payments | (PDF 24KB) |
| HS68 | Core Department Increase in efficiency dividend | (PDF 22KB) |
| HS69 | Core Department Staffing | (PDF 43KB) |
| HS70 | Core Department Human Services involvement in Welfare Reform Taskforce | (PDF 13KB) |
| HS71 | Core Department Comprehensive Work Capacity Assessments | (PDF 13KB) |
| HS72 | Core Department Pre-vocational Assistance Participation Account | (PDF 15KB) |
| HS73 | Centrelink Post-budget community
broadcast - Attachment A - Attachment B |
(PDF 28KB) (PDF 1608KB) (PDF 106KB) |
| HS74 | Staffing | (PDF 385KB) |
| HS75 | Appointment of new agency head | (PDF 75KB) |
| HS76 | Child support payers and recipients | (PDF 29KB) |
| HS77 | Child Support Agency Legal expenses | (PDF 45KB) |
| HS78 | Staffing | (PDF 241KB) |
| HS79 | Centrelink Centrelink involvement in Welfare Reform Taskforce | (PDF 14KB) |
| HS80 | Centrelink Review of payment recipients' property holdings | (PDF 94KB) |
| HS81 | Centrelink Funding for improved compliance regime provided | (PDF 33KB) |
| HS83 | Centrelink Debt prevention research and development | (PDF 40KB) |
| HS84 | Centrelink Income support customers | (PDF 666KB) |
| HS85 | Centrelink Parenting payment (single) customers | (PDF 58KB) |
| HS86 | Centrelink Disability support pension customers | (PDF 135KB) |
| HS87 | Centrelink
Breaching/Compliance statistics - Attachment A - Attachment B |
(PDF 42KB) (PDF 11KB) (PDF 92KB) |
| HS88 | Centrelink Centrelink Call Centres | (PDF 12KB) |
| HS89 | Centrelink Marriage-like relationships | (PDF 168KB) |
| HS90 | Centrelink Seniors' concession allowance | (PDF 99KB) |
| HS91 | Centrelink - Withdrawal of concession cards while customers are overseas | (PDF 86KB) |
| HS92 | Debt management | (PDF 311KB) |
| HS93 | Centrelink Centrelink debt recovery | (PDF 157KB) |
| HS94 | Family tax benefit debts | (PDF 1973KB) |
| HS95 | Centrelink Use by jobseekers of facsimile machines in Centrelink offices | (PDF 19KB) |
| HS96 | Centrelink - Provision of customer information to marketing firms | (PDF 153KB) |
| HS97 | Centrelink Youth Allowance debts | (PDF 67KB) |
| HS98 | Centrelink Prosecutions | (PDF 19KB) |
| HS99 | Centrelink Crisis Payment | (PDF 81KB) |
| HS100 | Medicare Australia Pregnancy termination services | (PDF 29KB) |
| HS101 | Centrelink Job seeker diary | (PDF 13KB) |
| HS102 | Detection & prevention of incorrect payments arising from overseas income Costs & savings | (PDF 13KB) |
| HS103 |
Centrelink - Family Tax Benefit, Using Reconciliation Top-Up Payments and Tax |
(PDF 13KB) |
| HS104 | Centrelink Data provided to Welfare to Work Task Force and Parenting Payment database | (PDF 14KB) |
| HS105 | ABSTUDY | (PDF 42KB) |
| DHS organisational chart (senior officers) - Tabled 26 May 2005 | (PDF 142KB) |
| Centrelink organisational chart - Tabled 26 May 2005 | (PDF 66KB) |
| Monthly referrals to Job Network by Centrelink as at end of March 2005 (Chart) - Tabled 26 May 2005 | (PDF 414KB) |
| Local Liaison Officer Programme - Tabled 26 May 2005 | (PDF 272KB) |
| Job Network Rapid Connection, script up until budget night - Tabled 26 May 2005 | (PDF 173KB) |
| Job Network Rapid Connection, various scripts - Tabled 26 May 2005 | (PDF 265KB) |
| Australian Hearing organisational structure - Tabled 26 May 2005 | (PDF 439KB) |
| Correction of evidence (dated 27 June 2005) relating to Centrelink's absenteeism - Received 30 June 2005 | (PDF 69KB) |
| Covering letter (dated 8 July 2005) accompanying answers to questions on notice - Received 8 July 2005 | (PDF 35KB) |
| Correction of evidence (dated 14 July 2005) relating to Centrelink payment recipients - Received 14 July 2005 | (PDF 1576KB) |
Estimates Officer
Senate Finance and Public Administration Committee
Department of the Senate
PO Box 6100
Parliament House
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Australia
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