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Standing Committee on Social Policy and Legal Affairs
Inquiry into the operation of the insurance industry during disaster events
Report
On Monday 27 February 2012, the report of the inquiry into the operation of the insurance industry during disaster events, entitled: In the Wake of Disasters, was presented to the Parliament.
You can access the summary of the report here.
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This report is comprised of preliminary pages, 7 chapters and 4 appendices.
Volume In the Wake of Disasters - Volume One: The operation of the insurance industry during disaster events
Preliminary pages (PDF 137KB)
Contents, Foreword, Committee Membership, Terms of Reference, List of Acronyms and Abbreviations and List of Recommendations
Chapter 1 (PDF 119KB)
Introduction
Chapter 2 (PDF 103KB)
The general insurance industry in Australia
Chapter 3 (PDF 126KB)
General Insurance Code of Practice
Chapter 4 (PDF 124KB)
Lack of consumer awareness
Chapter 5 (PDF 172KB)
Lack of consumer protections
Chapter 6 (PDF 149KB)
Dispute resolution processes
Chapter 7 (PDF 157KB)
Recommendations
Appendix A (PDF 39KB)
List of submissions
Appendix B (PDF 78KB)
List of witnesses appearing at public hearings
Appendix C (PDF 40KB)
List of Exhibits
Appendix D (PDF 224KB)
Survey results
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