House of Representatives Committees

| House of Representatives Standing Committee on Communications

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Phoning home

19 March 2009

© Commonwealth of Australia 2009
ISBN 978 0 642 79166 5 (printed version)
ISBN 978 0 642 79167 2 (HTML version)

View the report as a single document - (PDF 1034KB)


View the report as separate downloadable parts:

Preliminary Pages (PDF 105KB)

Foreword
Membership of the Committee
Committee Secretariat
Terms of reference
List of abbreviations
List of recommendations

 
Chapter 1 Introduction (PDF 76KB)

Conduct of the inquiry
Structure of the report
Chapter two
Chapter three
Chapter four
Chapter five

 
Chapter 2 International Mobile Roaming (PDF 393KB)

The technical aspects of international mobile roaming
Party to party agreements
Charging arrangements
Charge types
Outgoing voice call
Incoming Voice Call
Outgoing SMS
Incoming SMS

 
Chapter 3 Previous reports on international mobile roaming (PDF 107KB)

Report findings
Wholesale charge
Home network operator’s mark-up
Operational costs
Bundling
Premium service
ACCC report
KPMG report
Different approaches by the ACCC and KPMG
Market distortions

 
Chapter 4 Regulation of international mobile roaming (PDF 168KB)

Retail price control
International regulation of costs
Declaring international roaming
The EU example
International cooperation
Choosing the best value service
Price monitoring
Standardisation of information on costs
Temporary mobile number portability for roaming
Providing advice on high bills

 
Chapter 5 Alternative services to international mobile roaming (PDF 122KB)

International calling cards
Short Message Service (SMS)
Use of local networks
Using the internet
Voice over Internet Protocol (VoIP)
Email
The use of hotel phones
Committee conclusion

 
Appendix A – List of submissions (PDF 38KB)
 
Appendix B – List of exhibits (PDF 44KB)
 
Appendix C – List of hearings (PDF 53KB)


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