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House of Representatives Committees

| Parliamentary Joint Committee on Public Accounts and Audit

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Report 424 Eighth biannual hearing with the Commissioner of Taxation

June 2011

View the report as a single document - (PDF 605KB)

View the report as separate downloadable parts:


Preliminary pages	(PDF 121KB)

Chapter 1 Biannual hearing with the Commissioner of Taxation	(PDF 211KB)
Introduction Conduct of the hearing Committee findings Theme 1: Service standards Complaint handling Committee comment The change program Committee comment Tax office culture Committee comment Theme 2: Compliance Committee comment Theme 3: Policy development Committee comment Theme 4: External scrutiny and reviews Committee comment Other issues Concluding comments

Appendix A — Public hearing	(PDF 34KB)

Appendix B - List of submissions	(PDF 22KB)