Under the Commonwealth Disability Strategy, the department is a service provider. The strategy requires the department to have in place a disability action plan which contains measures to eliminate disability discrimination while performing that role.
In accordance with the department’s disability action plan, in 2009–10:
- departmental staff had access to information on the types of services and equipment available to assist people with disability, and to the relevant contact details to obtain assistance
- disability groups were notified, as appropriate, of committee inquiries that were directly relevant to their members
- participants in committee inquiries, occasional lectures and Parliamentary Education Office (PEO) programs were invited to identify any special needs
- the PEO role-play programs cater for the needs of students with hearing difficulties, colour blindness and intellectual disabilities.
Figure 24 describes the facilities, publications and services that the department provided in 2009–10 to assist members of the public with disability.
Figure 24 Assistance for members of the public who have disability
|a captioning service for the televised proceedings of the Senate chamber, with functions for changing the font size, colour and style of captions to enhance readability
access to a TTY (teletypewriter) for people with a hearing disability
information technology equipment for special needs
a link to software to help people with vision impairment to access some types of PDF documents on the department’s website
audio loops for people attending the department's occasional lectures and hearings
special parking arrangements for people attending occasional lectures and hearings seating suitable for people with disability in waiting areas
|committee documents (such as reports, submissions and Hansards) available in hard copy, on the internet and, in most cases, on CD
large documents available on the internet split into smaller files to aid downloading and printing
departmental information available on the internet in formats that aid user access and downloading, with layouts and font sizes that assist people with vision impairment
access through the Australian Broadcasting Corporation to video footage of lectures
occasional lecture transcripts in hard copy
email contact details, internet addresses and details of the TTY service on publications and publicity materials
|interpreter services for witnesses attending committee hearings and for students attending Parliamentary Education Office programs
a personal escort for people with disability attending departmental seminars and